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Useful Information

Business Hours

Banks

  • Weekday: 09:00-16:00
  • Closed weekends & public holidays

* Exceptions: Standard Chartered Bank weekdays 09:30-16:30, EVERRICH Bank weekdays 09:00-16:30 / Closed weekends & public holidays

Government Offices and Organizations

  • Weekdays 09:00-18:00
  • Closed weekends & public holidays

Post Offices

  • Weekdays 09:00-18:00 / Closed weekends & public holidays
  • Website: www.koreapost.go.kr (Korean, English)

Department Stores

* Typically, department stores are closed one day a month, so we recommend checking before visiting

Source: Business Hours, VISIT KOREA

Korea Currency & Exchange Information

Korea's official monetary unit is the won (₩).

Coins

Credit Card
Most of the businesses in Korea widely use and accept payment by credit cards, including at major hotels, department stores, and general shops. Visa, MasterCard, American Express and other credit cards can be used; however check the service availability before making purchases as some stores may not provide this service.
Money Exchange
When you need to exchange your foreign currency into Korean won, visit a bank or authorized exchange service center. Banks are generally open 09:00-16:00 on weekdays. Operating hours may vary depending on the bank and region, please check in advance prior to visiting. Korea Post Bank operates 09:00-16:30. Please be aware that money exchange of old currency may not be accepted at certain locations. Make sure to check if banks or authorized exchange service centers accept old currency beforehand
Currency Converter
www.xe.com/currencyconverter (Korean, English, Japanese, Chinese, German, French, Spanish, Portuguese, Italian, Swedish, Arabic, Dutch)

Electricity & Communication

Electricity and Voltage

The standard voltage in Korea is 220 volts at 60 Hertz, and the outlet has two round holes. If you do not have a multi-voltage travel adapter, you may ask to borrow or purchase one from your hotel's front desk. You can also find them at the airport, retail stores, major duty-free shops, and even convenience stores.
Roaming services of major network carriers
  • kt Roaming Center: roaming.kt.com (Korean, English, Japanese, Chinese)
  • SK TELECOM Roaming Center: www.sktroaming.com (Korean, English, Japanese, Chinese)
  • LG U+ Roaming Center: www.lguplus.com (Korean, English, Japanese, Chinese)
SIM Card Purchase (Korea SIM card)

Travelers can purchase a SIM card to insert into their personal cell phone device to enjoy unlimited data or receive a personal number while traveling in Korea. These prepaid SIM cards usually cost less than roaming services and offer unlimited data for a period of 1 to 90 days. The SIM cards can be purchased at CU convenience stores in Incheon International Airport, 7-Eleven stores in Seoul, Busan, Jeju and other major cities and Korea SIM Card’s official website. For convenience, travelers are recommended to make a purchase in advance online or at the airport.

[SIM Card Retail Locations]

  • Convenience stores (airport, downtown, etc.): Incheon International Airport (CU) and 7-Eleven branch stores countrywide
  • Korea SIM Card & eSIM website: krsim.net (Korean, English, Japanese, Chinese)
  • eSIM Korea: Prepaid eSIM can be easily purchased and received online. The digital eSIM works by installing a prepaid data plan by scanning the provided QR code. The eSIM can be purchased on their website and you will receive an eSIM plan by e-mail, all without the hassle of visiting an offline store.
  • eSIM website: esimkorea.net (English)
Internet Access

In Korea, the Internet is easily accessible through the free public Wi-Fi service available in most public locations such as airports, subways stations, train stations, and certain bus stops. PC rooms and coffee shops are also great places to go. PC rooms are mostly open 24 hours.

Public Wi-Fi: www.wififree.kr (Korean, English)

Source: Source: Electricity & Communications, VISIT KOREA

Helpful Services

Emergency Calls
  • Police Department: +82-112
  • Fire Department: +82-119
  • Medical Emergencies: +82-119
  • Infectious Disease Emergencies: +82-1339
1330 Korea Travel Hotline
  • Tel: +82-2-1330 (Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, Indonesian)
  • Website: www.visitkorea.or.kr (Korean, English, Japanese, Chinese, French, Spanish, German, Russian)
Diplomatic Missions in Korea
LOST 112 (Lost and Found Center)
Local Telephone Directory (Assistance)

Source: Emergency Situations, VISIT KOREA

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